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Schedule an appointment. A service provider will contact you to schedule a mutually convenient appointment. Repair or replacement. The service contractor will diagnose and repair or replace your covered item. Simple repairs are typically made during the first appointment. In some cases, parts may need to be ordered and additional visits may be needed to complete the repair or replacement.

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The Select Service Call Fee, which must be paid at the time and place or appointment, shall be paid by You to the Independent Service Technician or directly to Select, at Select's option. In the event Your fail to pay the Select Service Call Fee, you will not be able to schedule any additional service calls and your home service contract will be suspendend until all outstanding fees are paid in full. Suspension of your home service contract will not alter or extend the Termination Date of your home service contract. 5. 4. Non Emergency Claims.