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This was pretty much a painless ordeal, something I am not used to considering I have dealt with several othershoddy companies in recent years. I am a new customer with them by my experience thus far has been excellent. Do you need a home warranty for your home in Texas?Look to the Home Service Club for help you with all your home warranty needs. Our collection of home warranty plans will fit any situation. Because homeowners insurance doesn’t cover everything in your home, like appliances, ductwork, air conditioners, heating systems, plumbing systems, electrical systems, and phones, you need additional coverage. This coverage comes in the form of a home warranty.

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It included all appliances in the home no matter their age or origin but not every kind of repair was covered. The warranty had a $100 deductible and cost $769 a year. So when Torine's AC died on May 5, he said he wasn't too concerned. He called for service, but the customer service representative couldn't find a repair company in his area, Torine said. "The warranty claims 'access to a trusted network of more than 40,000 pre screened service professionals,'" Torine said. "But not one in North Jersey?"The days would pass and Torine would call for updates, but the many customer service reps he spoke to couldn't find a company to do the work, he said. At times, he said, it wasn't clear what company was taking his calls. The warranty was marketed as a Sears Home Warranty, and Sears partners with a warranty company named HMS National for the warranty. Some of the reps Torine spoke to identified themselves as Sears, others said they were HMS, and still others said they worked for Cross Country Home Services CCHS. Finally, a repair company was located. "The company made four appointments to come to my house on four different days.